NZARC Blog

The New Zealand Association Resource Centre Trust (NZARC) blog is a place for board members, partner organisations, and subscribers to contribute articles and discuss issues of relevance to the non-profit sector. Contributions are welcome and encouraged.

Do you hire for skill or spirit?

Wednesday, November 30, 2011
Expert blogger Michelle Randall explores why organisations spend a huge amount of time and resources crafting organisational strategies. Even so, most of these strategies end in failure. 

If employees don’t buy into a strategy, it’s doomed to failure from the start. After all, strategy doesn’t execute itself. People execute it. This is why it’s vital to integrate strategy and people. Employee development needs to be included in both strategy creation and execution. There are two main ways to assess people and their development: skills and spirit.

Skills are things that can be acquired with training. A leader can be coached on how to become more influential and engage their team to achieve great results. An employee can be trained with technical skills such as engineering, accounting, and marketing that they need to do their jobs really, really well.

Spirit refers to the “soft” skills that can’t be acquired effectively with training. You have to hire people with them. These are hard to find but are necessary for an organisation to function smoothly.

Too often, companies hire for skills without enough consideration for spirit. When that happens, you end up with a bunch of 'wonks' who can’t work together. There needs to be a balance between skills and spirit across the entire company. 

Integrating strategy and people accelerates the potential growth of any organization and is critical for high-growth companies.


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